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Last Updated: September 10, 2025

 

1. Introduction

Welcome to Ace Water Compliance (“we,” “our,” “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website [www.acewatercompliance.com] (the “Site”), contact us, or use our services.

By using our Site or providing your information, you agree to this Privacy Policy.

 

2. Who We Are

Ace Water Compliance is a professional water treatment and water hygiene contractor providing inspection, testing, and maintenance services to ensure safe and compliant water systems.

Business Address: [Insert your business address]
Email: [Insert contact email]
Phone: [Insert business phone number]

 

3. Information We Collect

We collect and process the following types of information:

a. Personal Information You Provide

• Name, company name, and contact details (phone number, email, address)

• Service-related details (e.g., property information, site contacts, job specifications)

• Payment and invoicing information (if applicable)

• Any other information you choose to share when contacting us or completing forms on our website

b. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type

• Device information and operating system

• Pages viewed and time spent on the Site

• Referring websites

• Cookies and analytics data (see Section 6)

 

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotations

• Schedule, manage, and deliver water treatment or compliance services

• Maintain service records and documentation for compliance purposes

• Communicate with clients and contractors

• Process payments and issue invoices

• Improve our website and service offerings

• Meet legal, regulatory, and insurance requirements

 

5. Legal Bases for Processing (GDPR)

If you are located in the UK or EU, we process your personal data under one or more of the following legal bases:

• Contractual necessity – to perform a contract or provide a requested service

• Legal obligation – to comply with industry or health and safety regulations

• Legitimate interests – to operate and improve our business

• Consent – when you subscribe to newsletters or marketing communications

 

6. Cookies and Analytics

Our website uses cookies and Google Analytics (or a similar service) to monitor traffic and usage patterns.
Cookies help us:

• Improve functionality and user experience

• Analyze how visitors use our website

You can disable cookies in your browser settings, though some features may not function as intended.

 

7. Sharing Your Information

We do not sell or rent your personal data.
We may share information only when necessary, such as:

• With trusted third-party service providers (e.g., IT support, website hosting, payment processors)

• With regulatory bodies or insurers for compliance or audit purposes

• When required by law or to protect our legal rights

All third parties are contractually obligated to protect your information and use it only for the purpose provided.

 

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes described above

• Meet legal and regulatory obligations (e.g., service record retention)

• Resolve disputes and enforce agreements

After this period, data is securely deleted or anonymized.

 

9. Data Security

We implement technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse.
However, no online system is completely secure, and we cannot guarantee absolute protection.

 

10. Your Rights

Depending on your location, you may have the right to:

• Access a copy of your data

• Request correction or deletion

• Withdraw consent at any time (where applicable)

• Object to or restrict processing

• Request data portability

To exercise these rights, please contact us at [Insert contact email].

 

11. Third-Party Links

Our website may include links to external websites or social media pages.
We are not responsible for the privacy practices or content of those third-party sites.

 

12. Children’s Privacy

Our services are directed to adults and businesses. We do not knowingly collect personal information from anyone under the age of 16.

 

13. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised “Last Updated” date.

 

14. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Ace Water Compliance
Email: noahacecompliance@outlook.com
Phone: +447460785266
Website: www.acewatercompliance.com